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Call 01642 065 722

Customer Feedback

“ First Class “

A few words to describe the level of service is “ First Class “

Chris and Sam have a great team who are all very informative and provide excellent communication and advice. I have entrusted Sam with my recent purchase; Sam has helped me along the way.

This is a family business and you can clearly see the level of passion this company provides. I believe one of the key factors they wish is to give excellent customer service and the team do this. I am sure they are sick of me popping in for ideas and advice, but patiently gave me information which I eventually acted on.


If you are new or an advanced, this shop will be able to cater for you.

Thanks again for going the extra mile for me.

Simply Aquatics
5.0
2018-04-18T20:25:44+00:00
A few words to describe the level of service is “ First Class “ Chris and Sam have a great team who are all very informative and provide excellent communication and advice. I have entrusted Sam with my recent purchase; Sam has helped me along the way. This is a family business and you can clearly see the level of passion this company provides. I believe one of the key factors they wish is to give excellent customer service and the team do this. I am sure they are sick of me popping in for ideas and advice, but patiently gave me information which I eventually acted on. If you are new or an advanced, this shop will be able to cater for you. Thanks again for going the extra mile for me.

Knowledgeable staff… great selection

Knowledgeable staff and great selection of stock from dry goods to food and salt to fresh water fish
Simply Aquatics
5.0
2019-01-02T11:39:49+00:00
Knowledgeable staff and great selection of stock from dry goods to food and salt to fresh water fish

…absolutely brilliant!

This is the best shop I have visited these two guys where so helpful brilliant I will be visiting very soon absolutely brilliant!
Simply Aquatics
5.0
2018-10-17T17:10:38+00:00
This is the best shop I have visited these two guys where so helpful brilliant I will be visiting very soon absolutely brilliant!

Friendly and knowledgeable staff

Friendly and knowledgeable staff.
Shop sells corals, marine, tropical and cold water fish. Well worth a visit.
Simply Aquatics
5.0
2018-11-28T17:34:45+00:00
Friendly and knowledgeable staff. Shop sells corals, marine, tropical and cold water fish. Well worth a visit.

Well deserving of five stars

Recently bought a new aquarium along with some plants and the usual bits and bobs, the guys at SA were great, answered any and all questions, helped getting everything to the car, great advice, awesome service, well deserving of five stars
Simply Aquatics
5.0
2018-10-04T17:13:53+00:00
Recently bought a new aquarium along with some plants and the usual bits and bobs, the guys at SA were great, answered any and all questions, helped getting everything to the car, great advice, awesome service, well deserving of five stars
Testimonial Image Jay Cairns

…will be visiting again soon.

Recommendation


First time visit here yesterday and I was impressed with the selection of fish. Came away with a stunning ob peacock. nice one to add to my tank. Could of been a few more aulonocara as thats all I have in my tank but overall good shop and will be visiting again soon.
Simply Aquatics
2019-04-14T10:26:44+00:00
Recommendation First time visit here yesterday and I was impressed with the selection of fish. Came away with a stunning ob peacock. nice one to add to my tank. Could of been a few more aulonocara as thats all I have in my tank but overall good shop and will be visiting again soon.
Testimonial Image Jen Davies

Well impressed…

Recommendation


Visited today and was well impressed with the quality of the fish and the husbandry, kept fish for 50 yrs and really liked the fancy goldfish selection and the Bettas, great work guys!
Simply Aquatics
2019-04-04T10:02:07+00:00
Recommendation Visited today and was well impressed with the quality of the fish and the husbandry, kept fish for 50 yrs and really liked the fancy goldfish selection and the Bettas, great work guys!

The fish always seem to be in good health.

Me and my partner go here all the time and there's one lady (not sure of her name) who is always really helpful to us, just last week we popped in to buy a new black moor and she was lovely in helping us make sure he'd settle well and gave advice on a few other queries we had. We needed to pop to Asda before picking him up and she kept him aside for us, (easy to find him as he had only one bubble eye) maybe he wouldn't have been bought anyways but the fact she said she would was good for us to know as we really wanted him. The fish always seem to be in good health and the new unit they have opened up makes it much easier to find what your looking for whether its fish, tanks, health products and equipment.
Simply Aquatics
5.0
2018-06-10T21:01:35+00:00
Me and my partner go here all the time and there's one lady (not sure of her name) who is always really helpful to us, just last week we popped in to buy a new black moor and she was lovely in helping us make sure he'd settle well and gave advice on a few other queries we had. We needed to pop to Asda before picking him up and she kept him aside for us, (easy to find him as he had only one bubble eye) maybe he wouldn't have been bought anyways but the fact she said she would was good for us to know as we really wanted him. The fish always seem to be in good health and the new unit they have opened up makes it much easier to find what your looking for whether its fish, tanks, health products and equipment.

…amazing and very helpful.

Gill and Rachel are amazing and very helpful. They know their stuff and nothing is a chore. Chris is lovely and offers very good deals and gives great advice. Sam, however, well... no, jokes aside the whole team are really nice people and will go out of their way to help with anything
Simply Aquatics
5.0
2018-11-04T10:04:31+00:00
Gill and Rachel are amazing and very helpful. They know their stuff and nothing is a chore. Chris is lovely and offers very good deals and gives great advice. Sam, however, well... no, jokes aside the whole team are really nice people and will go out of their way to help with anything

…extremely helpful…

Sam and Chris in Simply Aquatics are extremely helpful and are never to busy to take the time to explain things to you. Their knowledge of the fish be it tropical, cold water or marine, corals and inverts is second to none and there range of fish tanks and accessories are the best I have seen, there establishment is well worth a visit.
Simply Aquatics
5.0
2017-12-03T22:52:06+00:00
Sam and Chris in Simply Aquatics are extremely helpful and are never to busy to take the time to explain things to you. Their knowledge of the fish be it tropical, cold water or marine, corals and inverts is second to none and there range of fish tanks and accessories are the best I have seen, there establishment is well worth a visit.
Testimonial Image Craig Hope

Well worth a visit…



Great service with great products and an even better deal on a new marine tank.. nothing was an issue even setting the Rock out in store to make sure it looked right.. the advice given was brilliant. We also managed to get everything required on a single...

Thanks to you all...

... ANYONE LOOKING FOR A SET UP WELL WORTH THE VISIT....

Simply Aquatics
5.0
2019-03-12T10:07:29+00:00
Great service with great products and an even better deal on a new marine tank.. nothing was an issue even setting the Rock out in store to make sure it looked right.. the advice given was brilliant. We also managed to get everything required on a single... Thanks to you all... ... ANYONE LOOKING FOR A SET UP WELL WORTH THE VISIT....
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